We ask that you arrive 15 minutes prior to your treatment. Please be advised that if you arrive late, your appointment will be shortened in consideration of the next guest.    


The professional team at Velvære offers a confidential consultation which will be carried out prior to your treatment. It is essential that you let your therapist know of any allergies and specific medical conditions to allow treatments to be specially screened and tailored for your safety and comfort. 


To respect the peace and relaxation of other guests, we ask that you leave your phone in the locker provided. Please do not bring valuables to the spa as we do not take any responsibility for loss or damage of personal belongings.  


Guests will be provided with a bathrobe towel and flipflops on arrival. Please bring your bathing suit for use in our Thermal Suite. 


Cancellations received more than 24 hrs before a booked treatment can be rescheduled at no additional cost. No-shows or cancellations within 24 hours of booked treatment time will incur 100% charge. Prices are per person and are correct at the time of print. This menu is subject to change. 

For further information, please refer to our website